Therefore, there is a need for a holistic approach towards AI in healthcare, this peer reviewed research article seeks to analyse the benefits and the shortcomings of AI in primary health. Scientists searched for literature on AI, health ineqalities, and challenges of AI in primary care. Out of a total of 1529 publications, 86 met the inclusion criteria.
The findings were analysed and grouped into six categories for both the positive and effects outcomes of AI, these included: access, trust, dehumanisation, agency for self-care, algorithmic bias and external effects.
The research concluded that AI has the potential to positively affect and diminish, health inequities in various ways, through both, patient consultation and transformation of the primary care system. This review provides the basis for future research into AI and a futuristic approach towards primary health.